Frequently Asked Registration Questions


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Why should you register your software ?

I, the author of the software that you are using, have spent a great deal of time writing the programs that you are using. Being a shareware author is my primary line of work, and registration fees from customers like you pay my living expenses! I've taken a bit of a risk in making my software fully featured and having unlimited demo times. I'm assuming that people are basically fair and honest, and will pay for the software that they use.

Now, if you'd like to know the benefit there is to you for registering the software, here are a couple of reasons:

  1. I provide a greater level of support to registered users
  2. Registration fees fund my development of the software: more registrations = better programs.
  3. Elimination of any "nags" in the software (i.e. startup delay, etc)
  4. That warm feeling you get when you know you've done the right thing!

How soon will you receive your registration code ?

I've set up an automated system that sends out the registration codes immediately after the transaction is processed, so you should receive your code within a minute or two of registering. I also manually review all of the transactions each day and send a duplicate backup email message containing the registration code.

If for any reason you don't receive your registration code in a timely manner, you should do a couple of things:

  1. Check your spam-blocker (if you have one installed) and make sure it didn't block the registration email. (99.9% of registration programs come from either someone mistyping their email address when they enter it, or spam blocking software hiding the email message when its received)
  2. Send me a message at smbaker@sb-software.com and let me know it didn't arrive, and I can check it manually for you.

How does the secure server work?

The secure server uses a VeriSign certificate and Secure Socket Layer (SSL) transactions. VeriSign certificates offer strong RSA-based encryption for secure transactions and allow a wider variety of browsers. Netscape Navigator versions starting at 2.0 are supported as well as Microsoft Internet Explorer versions 3.0 and above.

Your credit card information is encrypted by the RSA algorithm before leaving your computer, and is protected throughout the entire transaction. That protects you by ensuring that nobody but you and the credit card processor will see your card.

Is it safe to use your credit card on the Internet ?

As explained above, I have taken great precautions to ensure that your credit card information is kept secret. RSA security is generally regarded as some of the strongest that is available -- please visit their site at www.rsa.com for more information.

In fact, many experts agree that placing an order online is often much safer than placing one over the phone due to the simple fact that telephone conversations are easily overheard, whereas encrypted Internet communications are virtually undecipherable.

Does your credit card company protect you ?

Yes, All credit card companies are required to protect card members from unauthorized transactions. This protection is guaranteed by the Consumer Protection Act, a federal law. This protection applies to all credit card transactions, whether made at a storefront, over the phone, or online.

Since the RSA algorithm used by the secure server is virtually unbreakable, you will not experience any problems.

What other companies use RSA/SSL technology ?

Virtually every site that accepts credit cards, or must deal with secure data. Here are a few examples:


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